From Dorm Room to Walmart: The Inspiring Journey of Gently Soap
In a mere two years, Atlanta native Kristen Dunning has transformed her life and career, moving from crafting soaps in her dormitory to landing deals with iconic features like Shark Tank and Oprah’s Favorite Things, leading to a highly anticipated launch at Walmart. This rapid ascent is not merely about seizing opportunities; it reflects a well-planned strategy that Dunning meticulously developed.
Leveraging Exposure: The Ripple Effect of Media Features
Dunning describes her media exposure as a ladder of preparation: "Shark Tank was just the beginning—it helped me get ready for the tidal wave that came with Oprah’s Favorite Things. In turn, that exposure is now propelling me into retail." As the owner of Gently Soap, Dunning isn’t just sharing her products; she’s promoting solutions for a vast customer base dealing with sensitive skin issues, particularly eczema, which affects around 10% of the U.S. population.
Breaking Into Retail: Strategic Movement for Growth
Gently Soap’s launch on Walmart's website in the first quarter of 2024 is poised to address a significant gap in the market for eczema relief products that are gentle and natural. Dunning’s participation in the Russell Innovation Center for Entrepreneurs (RICE) has been instrumental. The academy aims to empower Black and brown entrepreneurs, equipping them with the tools necessary to navigate the competitive retail landscape. Its director, Susan Thomas, helped Dunning prepare her pitch for Walmart.
Understanding the Market Demand: Eczema Awareness
Kristen’s experience with eczema fuels her passion for Gently Soap. "I’ve had eczema since childhood, which drives me to offer viable solutions for those looking for effective soap without harmful ingredients," she explains. Notably, the skincare products market addressing eczema is projected to grow substantially, moving from $12.5 billion in 2023 to $21.5 billion by 2031, showcasing the increasing demand.
The Role of Consumer Feedback: Staying Grounded
Dunning’s honest connection with her customers has proven essential. With a remarkable 70% return customer rate, Gently Soap thrives on feedback. Clients often express urgency for immediacy, stating that even one-day shipping isn't quick enough. Therefore, retail convenience has become a clear solution to enhance customer satisfaction and expand availability. "It became clear that retail was the best answer for accessibility at scale," Dunning shares.
Looking Forward: What's Next for Gently Soap?
Gently Soap is preparing for ongoing growth and exposure. Besides the Walmart partnership, Dunning is eyeing future pitches to other major retailers. "In the next few months, I want to consider pitching to Target as well," she reveals. As the brand continues expanding its product offerings—like recently introduced eczema-friendly shampoo bars—Dunning remains focused on ensuring the integrity and sustainability of her formulations.
As consumers increasingly prioritize clean and effective skincare options, companies like Gently Soap lead the way with innovative solutions tailored for sensitive skin. Their journey is a reminder that with determination and proper planning, dreams can take flight—right from a college dorm room to the shelves of one of the nation’s largest retailers.
Are you curious about how natural skincare can fit into your health and wellness journey? Explore Gently Soap's offerings today and discover the difference!
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